Shika Help Centre

Change Shika Timeout Duration

You can keep your Shika extra safe by choosing how often it “times out” automatically. When this happens, you’ll have to enter your Shika payments PIN to unlock the app.

To set a timeout:

  • Open the Shika app.
  • Go to the navigation menu at the bottom of the home screen.
  • Touch Settings.
  • Touch Security.
  • Touch Auto-lock.
  • Enter your Payments PIN.
  • Choose your PIN’s timeout duration.

If you choose 15 minutes or 1 day, you’ll need a data connection each time you unlock your Shika app.

Keep in mind that your Shika app will ask for your Shika payments PIN outside of your chosen timeout, even if you choose “Never,” when transactions need extra security verification.

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